BT
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BT Group plc (formerly British Telecommunications plc) which trades as BT (previously known as British Telecom and is still occasionally referred to by that name) is the dominant fixed line telecommunications and broadband Internet provider in the United Kingdom. BT operates in more than 170 countries and almost a third of its revenue now comes from its Global Services division.
BT Group is the largest communications service provider in the United Kingdom. It is also one of the largest telecommunication companies in the world.
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BT FON
BT FON is an initiative between BT and FON that aims to give all its members access to wireless broadband wherever they are in the world. This is possible because all BT FON members agree to securely share a portion of their WiFi bandwidth through a separate channel on their wireless router with other members who are in range of their wireless router. These wireless routers become known as "BT FON hotspots".
Joining BT FON
There are two ways to join the BT FON Community. Which is best for you depends on who your Internet service provider (ISP) is.
- If you are a BT Total Broadband subscriber, you just need to opt in to the service here.
- Non BT customers who have broadband at home can join the community by installing and registering a La Fonera+ router.
- Note: Active users in the UK will be credited with the equivalent value of 120-minutes of Internet on consumption at commercial BT Openzone hotspots. For more information about this special promotion click here
My BTFON (userzone)
The userzone for FON members in the UK has a BT-FON co-branded look and feel and has the features of our standard userzone
How to connect and use BTFON's (BTOpenzone) Spots
- When you see a BTOpenzone signal in the list of available WiFi networks, connect to it.
- Open your web browser (IE, Firefox, Opera…) and go to any website i.e.: www.wikipedia.org. You will be forwarded to BT FON's portal.
- To log in as a FON member select FON using the radio button and enter your FON account details (the username is your email address).
- That's it, click the "Launch Browser" button to start surfing. If you are already sharing your broadband throug FON, enjoy your free WiFi roaming. If you are not yet sharing but have unused FON passes in your account, at this point, either a new pass will be used (if there are no mor minutes on previus pass) or a "running" pass will continue to use (if there are minutes left on previous pass).
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Important Note: If you are not yet sharing your Internet connection and you are not a BT Openzone customer either, you will need to purchase and use FON WiFi Passes
How to use a Promo Code
A promotion code, also know as a coupon code, is a code that is associated with a discount, actually most BTFON promo codes are meant for providing free access during 1 hour/day (depending on the promotion's T&C).
- Once at the logging page (Captive Portal) click on the blue "Have a promo code?" button on the upper left side of the screen.
- If you are already a FON member simply enter your account details on the "Already a Fonero?" section. Otherwise fill in the "BT FON registration" section.
- Enter the promocode so as the characters you see on the picture (captcha).
- Finally click on "Launch Browser" to start using your free pass.
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Known issues and Troubleshooting
I have credit left in my account but each time I use the "Launch Browser" button I'm asked to log-in again
We have noticed that sometimes when a user re-connects to a BTFON Spot is trapped on login loop.
These are the symptoms:
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Workaround:
If this ever happens to you, please log in again. This second time your FON login details will be passed to our partner (BT) and you will be able to surf the web:
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How to connect and use Premium BTOpenzone hotspots through FON
To use a Premium BTOpenzone hotspot as a FON member you will need FON WiFi Credit availabe in your FON account.
BTFON Spots
What's a BTFON Spot?
Further information and assistance
Questions & Answers
If you have questions about BT FON, here you'll find more information
Is there a number I can call to ask more questions about BT FON?
If your questions or queries are not answered in our FAQ's, please contact BT FON helpdesk at 0800 022 3322 (Choosing the 'BT FON' option). You can also find more information by visiting the BT FON Forum section at http://www.bt.com/btfon. Bear in mind that buying FON vouchers is only possible when connected to a FON Spot.
If you joined BT FON (or would like to join) by installing and registering the La Fonear+ router you might as well contact a FON support representative (Here are some tips for doing so)
